SHOWCASE VIDEO
THE PROBLEM

OUR VISION
How do we make transactions easier for Oyika’s storefront partners?
Oyika works with thousands of suppliers, workshops, and companies to deliver EVs across Southeast Asia.
In rural areas of Thailand, Indonesia, and Malaysia, many partners still rely on manual processes. This leads to inefficiencies and higher labor costs.
This project aims to streamline inventory and procurement workflows, reduce manual tasks, and strengthen daily operations.
OUR SOLUTION
Efficiency isn't just about speed
— it's about
Clarity
Control
Precision
We’re building a Smart POS system for vehicle workshops across Southeast Asia.
At its core is an Inventory Management System with simple inputs and automated workflows.
A built-in Analytics layer gives Oyika real-time visibility into operations.
Workshops gain actionable insights, improving decisions and user experience.
This solution boosts efficiency and deepens customer engagement.

Managing stock should NOT slow you down!
Easily track and update products as they arrive or are used with our Smart Inventory System.
Managing stock should NOT slow you down!



Revised Workflow
A new digitalised workflow that is faster and ensures data consistency

Concurrent Multi-Scanning
Concurrently scan up to as many codes as you can fit into your camera frame!

Scans both QR and Barcodes
Supports for both QR and Barcode standards

GTIN Search
Any new item registered with GTIN codes will have their product details autofilled, reducing any onboarding hassle

Inventory Search
Any existing items will also be autofilled with product details, saving you time and cutting down manual entry

Low Stock Alerts
Low stock items are flagged clearly, and email notification is sent whenever stock is low.

Reorder Points Calculations
No longer have to worry about when you should reorder your stock, we will tell you exactly when!

Dead stock Notification
Any products that haven’t moved are marked clearly to allow you to reduce waste.

Search and Filters
You can search, filter, and manage your entire stock in just a few taps. No spreadsheets or complicated software required.

Edit Existing Items
Easily update details for existing items!

Easily Review All Inventory Changes
History tracking for all changes done to the inventory including input, output and updates!

Revised Workflow
Effortless Inventory Input-Output
A new digitalised workflow that is faster and ensures data consistency

Concurrent
Multi-Scanning
Effortless Inventory Input-Output
Concurrently scan up to as many codes as you can fit into your camera frame!

Scans both QR
and Barcodes
Effortless Inventory Input-Output
Supports for both QR and Barcode standards

GTIN Search
Effortless Inventory Input-Output
Items with GTIN codes will have their details autofilled, streamlining the onboarding process.

Inventory Search
Effortless Inventory Input-Output
Existing items will also be automatically detected, cutting down on manual entry

Low Stock Alerts
Smart Stock Monitoring
Low stock items are flagged clearly, and email notification is sent whenever stock is low.

Reorder Points Calculations
Smart Stock Monitoring
No longer worry about when you should reorder your stock, we will tell you exactly when!

Dead stock Notification
Smart Stock Monitoring
Any products that haven’t moved are marked clearly to allow you to reduce waste.

Search and Filters
User-Friendly Inventory Overview
Search, filter, and manage your entire stock in just a few taps. No more spreadsheets required.

Edit Existing Items
User-Friendly Inventory Overview
Easily update details for existing items!

Easily Review All Inventory Changes
User-Friendly Inventory Overview
History tracking for all changes done to the inventory including input, output and updates!
Customer Engagement made EASY
In a small business, customers aren’t just numbers, they’re neighbors and regulars.
That’s why our Smart POS includes built-in tools to help you connect with them personally.
Customer Engagement made easy

AI-Generated Personalised Emails
Create unique, tailored messages with the help of AI. Just enter a few details, and let the system craft the perfect promotion for your customers.

No Marketing Team needed
Launch effective, targeted campaigns with just a few clicks. No need for advanced skills or a dedicated marketing staff.

Comprehensive Customer Records
Store key details like names, birthdays, visit history, and services used.

Stronger Personal Connections
Use stored data to offer more personalized service and make every customer feel like a regular.

Loyalty Building Made Easy
Easily identify your most loyal customers and reward them with exclusive deals or early access to promotions.

AI-Generated Personalised Emails
AI-Powered Campaigns
Use AI to instantly generate personalised email! Input a few details, and let us handle the rest.

No Marketing Team needed
AI-Powered Campaigns
Launch effective, targeted campaigns easily. No need for advanced skills.

Comprehensive Customer Records
Customer Profiles
Store key details like names, birthdays, visit history, and services used.

Stronger Personal Connections
Customer Profiles
Use stored data to offer more personalized service and make every customer feel like a regular.

Loyalty Building Made Easy
Customer Profiles
Easily identify your most loyal customers and reward them with exclusive deals or early access to promotions.


Data Driven Decision Making
Running a small business means juggling a lot, and managing inventory should not be a guessing game.
Smart POS helps you stay in control and make faster, smarter decisions with less stress.
Data Driven Decision Making

Tailored Demand Forecasting
Predict what you’ll need and when using proven techniques like moving averages, seasonality patterns, and Holt-Winters smoothing.

Seasonal Trend Analysis
Understand what sells and when, so you can plan for holidays, seasonal spikes and off-peak periods

Smarter, Faster Decision-Making
Quickly make informed choices with clear, visual forecasts powered by real sales trends.

Inventory Management
View your parts usage and service history. Monitor part progression and access precise, actionable insights.

Workshop Financials
Take care of your workshop financials right at your fingertips.

Seamless Integration & Collaboration
Share and update reports directly on the platform.

Data Exploration
Drill down into different sections of operations to find high level high level trends to identify patterns and opportunities.

Customizable Real Time Reports
Empowers user to create dynamic, fully tailored Power Bi reports.

Tailored Demand Forecasting
Smart POS
Predict what you’ll need and when using proven techniques like seasonality patterns, and Holt-Winters smoothing.

Seasonal Trend Analysis
Smart POS
Understand what sells and when, so you can plan for holidays, seasonal spikes and off-peak periods

Smarter, Faster Decision-Making
Smart POS
Quickly make informed choices with clear, visual forecasts powered by real sales trends.

Inventory Management
Smart POS
View your parts usage and service history. Monitor part progression and access precise, actionable insights.

Workshop Financials
Smart POS
Take care of your workshop financials right at your fingertips.

Seamless Integration & Collaboration
Insights Platform
Share and update reports directly on the platform.

Data Exploration
Insights Platform
Drill down into different sections of operations to find high level high level trends to identify opportunities.

Customizable Real Time Reports
Insights Platform
Empowers user to create dynamic, fully tailored Power Bi reports.
OUR DESIGN PROCESS
Workflow Study

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Software Architecture

Mobile Web App
Built for Workshop Owners
(Built in React)
Desktop Web App
for Oyika Data Analyst
(Built in React)
Shows overall app health for
Oyika internal employees.
Lambda Function to allow workshops
to assign users with relevant permissions
All HTTPS requests pass through our API Gateway
and is sent to the relevant backend microservice
This allows us to monitor,
track and authenticate all calls
Interacts with all inventory items!
Gets called whenever user add,
remove or update stock
Handles our customer
segmentation and notifications!
Manages all workshop employees
and customer details!
When a product code is sent from the frontend, this service determines if it is in the workshop inventory. If not, it will search a global database to retrieve the item details for you.
Reads all the workshop data
and deliver informative
insights and forecasting
Stores all the inventory images and thumbnails
This db contains numerous
views that powers the insights!
These views pre-calculates
information to be displayed
Records all the actions
performed by the user!
Tech Stack
Sustainability through smart innovation
Our Smart POS does more than streamline operations. It creates lasting, meaningful impact across the vehicle workshop ecosystem.
By aligning with key UN Sustainable Development Goals (SDGs), we help deliver long-term value to both businesses and the environment.



Acknowledgements
thank you
To our SUTD Faculty
Project S34 would like to thank our Capstone instructors: Dr Qun Song, Dr Benita Francisco, Dr Murguia Rendon Carlos Gerardo, and Dr Susan Wong whose guidance and feedback have been essential to this project’s success. We are especially grateful to Dr Qun Song for their patience, insightful advice, and continued support throughout the entire process. Their mentorship helped us refine our ideas and strengthen the overall direction of the project.
We would also like to acknowledge Dr Teo Tee Hui and Dr Xu Ying for their valuable feedback during consultation and for challenging us to think critically and creatively.
To our partners at Oyika
The team would like to thank Ethan Dai and Roderick Chia from Oyika for their exceptional guidance in understanding industry workflows and providing strategic input that shaped many key components of the solution. We are also grateful to Ik Hwa, Danendra, and Josephine, also from Oyika, for offering practical advice and helping us align the project with current industry practices.
Your support has not only improved the technical aspects of the project but has also given us confidence and clarity in navigating real-world problem-solving.
About Oyika

Oyika is a Singapore-based EV company, founded in 2018, focused on accelerating electric two-wheeler adoption in Southeast Asia.
With a network of battery swap cabinets, Oyika makes EV ownership more affordable and accessible.
To support its partners, Oyika is developing a Workshop Management mobile app.
This tool offers digital touchpoints for both workshop operators and EV riders, streamlining bike servicing and repairs.
The app helps replace manual workflows, reducing inefficiencies and cutting down on labor-intensive tasks.
