Background

Problems with Current Simulation-based Training



Unrealistic & Scripted Scenarios
Inconsistent Feedback
Lack of Accessible & Low-Pressure Practice Opportunities
- Roleplays often feel too staged, lacking real-world complexity.
- Students find it unhelpful to observe peers who are disengaged.
- Different doctors and actors provide contradictory feedback due to different communication standards.
- Students struggle to gauge their actual progress in communication skills.
- The high-stakes environment creates stress and limits effective learning.
- Multiple observers make students feel pressured rather than focused on improving.
Problem Statement
How might we enhance the communication training through an active communication learning tool for NTU LKC medical students that is an equivalent alternative to the current training sessions by addressing inconsistent feedback and unrealistic scenarios, so that their quality of future communication with patients improve?
Our Solution

Where Communication Meets Compassion
EmpathIQ is an AI-powered, web-based training platform designed to revolutionize how medical students develop patient communication skills. By leveraging advanced AI, it eliminates the limitations of traditional roleplay-based training and provides a structured, accessible, and highly personalized learning experience.
How EmpathIQ solves the problem?



Realistic & Dynamic Training Scenarios
Standardized & Actionable Feedback
Accessible, Low-Pressure Practice Anytime
Replaces unrealistic scenarios with dynamic scenarios inputted by the instructors themselves based on real-life scenarios.
Addresses inconsistent evaluations by allowing instructors to customize AI feedback parameters, ensuring fairness and uniformity.
Offers a stress-free, self-paced training environment, allowing students to practice as often as needed without fear of judgment.
Why EmpathIQ?
A future ready solution.
EmpathIQ bridges the gaps in traditional communication training, offering a scalable empathy education to prepare future doctors for genuine, empathetic patient interactions. Built for the future of healthcare, our AI-powered platform delivers scalable, realistic, and emotionally intelligent training.
Main Components
EmpathIQ is designed with dual impact in mind:
- For Students: An engaging training experience with realistic AI-powered patient avatars.
- For Educators: A powerful scenario creation toolkit that allows educators to design, customize, and assess dynamic scenarios with ease.
Student Training Page
A platform for student to train their communication skills. In this web page, students can select a scenario and engage in an interactive role-play, where they act as a doctor, while AI plays the role of the patient in real-time for hands-on learning. At the end of the session, students receive detailed and personalized feedback on their performance, helping them improve their skills.




Instructor Prompting Page
Behind the scenes, instructors (doctors) access a dedicated web interface designed to streamline the creation and management of communication training. In this space, instructors or doctors can create and customize clinical scenarios, and design marking schemes. This platform makes it easy to deliver high-quality, standardized learning experiences, without added complexity.




Overall Architecture

Our Poster

What did doctors and students say about us?
